Your experts
for AI agents & AI telephone assistants
We automate customer service in Luxembourg, Germany, Austria and Switzerland – GDPR- & EU AI Act-compliant, without queues or keystrokes. Our AI solution optimises telephone, chat and WhatsApp, handles calls, appointments and reminders and enables real dialogue – for immediate customer care.
2020
Company foundation: YOUNEA S.à r.l.
2021
Development & Launch LMS
2021
First DakkS-accredited digital examination platform
2022
Integration of AI in the LMS
2023
Over 10,000 tests carried out
2024
EU's first AI-compliant phone solution with inbound & outbound callsAll-in-one solution: phone, chat & WhatsApp
2025
Development of customised AI software