LëtzChat

Telefon KI
w

Chatten Sie mit Ava

Unsere digitale Assistentin steht Ihnen 24h am Tag zur Verfügung. Sie hilft Ihnen Ihre richtige Auswahl zu treffen.

Zu LëtzChat

Ava LëtzTalk

Telefonieren Sie mit Ava

Ab jetzt ist unsere digitale Assistentin auch telefonisch für Sie rund um die Uhr verfügbar und hilft bei allen Fragen.

Zu LëtzTalk

LëtzOnboard

i

Onboarding System

Lernen Sie unser Onboarding System kennen und lassen Sie sich von unserem umfangreichen Funktionen überraschen.

Zu LëtzOnboard

LëtzQuiz

Quiz-App

Lernen Sie spielerisch Ihre Lerneinheiten. Messen Sie sich mit Gegnern im Highscore und nutzen Sie wertvolle Lernmethoden.

Zu LëtzQuiz

Privacy Policy

The protection of your personal data is important to us. This privacy policy informs you about how we process your personal data in accordance with the General Data Protection Regulation (GDPR).

1. Controller

younea S.à r.l.
17 Esplanade de la Moselle
6637 Wasserbillig
Luxembourg

Email: info(at)younea.lu
Phone: +352 270 487 29

2. Data Protection Officer

We have appointed a Data Protection Officer.

You can contact our Data Protection Officer at:

SRK Datenschutz GmbH

Güterstrasse 58, Trier, Germany 

datenschutz(at)younea.lu 

You may contact our Data Protection Officer at any time with any questions or suggestions regarding data protection.

3. Purpose of Processing

We process personal data for the following purposes:

  • Provision and operation of our platform and services
  • Communication with users
  • Contract execution and billing
  • Security and prevention of misuse
  1. Legal Basis

    Processing is based on:

  • 6(1)(b) GDPR (contract performance)
  • 6(1)(f) GDPR (legitimate interest)
  • 6(1)(a) GDPR (consent, where applicable)
  1. Data Sharing

    We may share data with service providers (e.g. hosting, infrastructure, payment providers) where necessary to operate our services.

    6. Data Retention

    We store personal data only as long as necessary for the respective purposes or as required by legal obligations.

    7. Recordings and Communication

    Communication via chat, telephone or other channels may be processed and stored.
    If recordings are made, this will be communicated in advance where required.

    8. Data Transfers

    Data may be processed within the EU or, where necessary, in third countries using appropriate safeguards.

    9. Data Subject Rights

    You have the right to:

  • Access your data
  • Rectify inaccurate data
  • Request deletion
  • Restrict processing
  • Object to processing
  • Data portability

You may also withdraw consent at any time.

10. Right to Lodge a Complaint

You have the right to lodge a complaint with a supervisory authority, in particular in your country of residence.

11. Security

We implement appropriate technical and organizational measures to protect your data.

12. Contact

For all privacy-related questions, please contact:
datenschutz(at)younea.lu